Delivery

We use a trackable service on all sunglasses and glasses orders. Contact lenses are shipped using a service without tracking. Shipping times vary per country and if you are having a prescription element built to your order, the shipping times quoted are after your lenses have been manufactured.

To-date all orders are shipped FREE OF CHARGE to the following countries:

Estimated delivery (3-6 working days)

UK: FREE trackable service (not trackable for contact lenses).

MALTA: FREE trackable service (not trackable for contact lenses).

Estimated delivery (7-14 working days) FREE trackable service (not trackable for contact lenses)

Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia, Monaco, Montenegro, Netherlands, Norway, Poland, Portugal, Romania, San Marino, Slovakia, Slovenia, Spain, Sweden, Switzerland.

Countries NOT listed above:

International Delivery: A subsidised fee of €7.00 / £7.00 / $7.00 for a trackable service. Shipping times vary depending on country (typically 7-14 days)

Example of Shipping Times

UK >

Excluding weekends and Bank Holidays, you should receive your order within 3-6 days. If you have ordered prescription lenses, the manufacturing process will typically add 7 days to an order. We do not have a courier collection at the weekend, orders are shipped Monday to Friday. Orders placed after 15:00 on Friday will be shipped on Monday.

Malta >

Excluding weekends and Bank Holidays, you should receive your order within 3-6 days. If you have ordered prescription lenses, the manufacturing process will typically add 3 days to an order. We do not have a courier collection at the weekend, orders are shipped Monday to Friday. Orders placed after 15:00 on Friday will be shipped on Monday.

France >

Excluding weekends and Bank Holidays, you should receive your order within 7-14 days. If you have ordered prescription lenses, the manufacturing process will typically add 3 days to an order. We do not have a courier collection at the weekend, orders are shipped Monday to Friday. Orders placed after 15:00 on Friday will be shipped on Monday.

Germany >

Excluding weekends and Bank Holidays, you should receive your order within 7-14 days. If you have ordered prescription lenses, the manufacturing process will typically add 3 days to an order. We do not have a courier collection at the weekend, orders are shipped Monday to Friday. Orders placed after 15:00 on Friday will be shipped on Monday.

Italy >

Excluding weekends and Bank Holidays, you should receive your order within 7-14 days. If you have ordered prescription lenses, the manufacturing process will typically add 3 days to an order. We do not have a courier collection at the weekend, orders are shipped Monday to Friday. Orders placed after 15:00 on Friday will be shipped on Monday.

Spain >

Excluding weekends and Bank Holidays, you should receive your order within 7-14 days. If you have ordered prescription lenses, the manufacturing process will typically add 3 days to an order. We do not have a courier collection at the weekend, orders are shipped Monday to Friday. Orders placed after 15:00 on Friday will be shipped on Monday.

When will my order be dispatched? >

Our whole operation is designed to get your order out the door and on its way to you in the shortest possible time frame so you aren’t left waiting.

Delivery may take longer in the following instances:

When our technicians compare your prescription to your frame and lens choices. If they believe something is not going to look correct, we will contact you before manufacturing your lenses. We believe it is better to delay the manufacturing of your lenses than simply copy your order verbatim, remember, only the frame part of your order is refundable so it is best we get it right, first time!
The availability of one of your order items may have changed from when you purchased – if this is the case we’ll email you to help you find an alternative.
If it is a National Holiday.